Refund Policy

Last updated: November 3, 2026

No public payments yet

PayPal Business approval and payment integration are pending. All public purchase buttons are disabled. XMGO currently takes no checkout payment on this website; the listed packages are planned prices. Do not send money to a personal payment link as a substitute.

Invited generation and failures

Invitation allowances are not purchased credits. If a request fails or its outcome is uncertain, contact support with the task ID. We preserve the request record and recover the same saved image where available without automatically calling the model again. Provider billing and application reservations are reconciled separately.

Future paid service

The commercial refund procedure, eligibility and time windows will be published before enabling paid checkout, subject to applicable consumer rights. This page does not promise an unapproved refund period or automatic refund. For questions about a suspected charge, email pay@xmgo.com with the provider transaction identifier, without card details.